Auto Repair in San Antonio, TX

100 % recommend! Honestly there’s not enough words to explain how happy I am with the services the customer service the overall experience. Will was our service representative and when he wasn’t available Wayne helped and not once did I feel ignored to any of my concerns. I was explained with details picture’s! I was made aware of any changes. I was given updates . I was never rushed to make a decision or pressured to do anything . These guys are absolutely the Best ! Thank you so m... Read More

Sandra Perales

100 % recommend! Honestly there’s not enough words to explain how happy I am with the services the customer service the overall experience. Will was our service representative and when he wasn’t available Wayne helped and not once did I feel ignored to any of my concerns. I was explained with details picture’s! I was made aware of any changes. I was given updates . I was never rushed to make a decision or pressured to do anything . These guys are absolutely the Best ! Thank you so m... Read More

Sandra Perales

All I know is they did a damn excellent job at getting my truck back in excellent working order. Wayne, my service advisor, was great with keeping me in the loop as to what was going on with my truck, what was needed, what wasn't needed. I didn't have to call for a status. I thank Wayne for his awesome work and professionalism, and the mechanics working on my truck. I heard great reviews from others, tried them and they were right. I'll be bringing another vehicle to them soon. Thank you Wayn... Read More

Ken Mason

The mechanics were very knowledgeable and clear in explaining the repairs both over the phone, on their computer software, and even into the vehicle bay. Wesley was great at communicating repair times and coordinated with out warranty policy to ensure that our repairs were covered. The vehicle bays are organized and neat and the mechanics were friendly. Thanks guys.

Chris Madrid

One of the most professional and trustworthy mechanic shops I have ever been to. They called me daily to give me an update on my vehicle. On top of that, the level of customer service provided was astounding, Wayne specifically for me. All the issues were described in a way anyone could understand and they were accompanied by pictures of the issues so you knew they weren’t trying to pull anything. I will be taking my vehicles here for as long as I live in San Antonio, and so will my family.... Read More

Josh Nowlin

Great place! Professional, clean and friendly business right from the start pulling up to check in and wait room amenities. They even thought of those folks that have little ones as there's a small play area to keep them busy. Windows to watch the mechanics. I needed to have my alignment checked on my 91 Toyota Land Cruiser before ordering aftermarket suspension parts. Shout out to John who did my alignment check, Wayne for the friendly and courteous checkin, and to the lady at the initi... Read More

Keith Hirata

Wayne from Premier one was very helpful and courteous, he helped me out with determine what services take priority on my repairs and what might be able to be done at a later point of time. All repairs and services where performed with quality and very fast. I got a detailed report on what the technician did and how my truck performed on the test drive after the repairs were done. I asked them to have the truck detailed before I get it back and that detail could have honestly be done better fo... Read More

Anke Barry

I cannot speak highly enough of the entire team at Premier1. My experience from start (unexpectedly needing to have my truck towed to them because of engine trouble) to finish (an entirely new engine installed) was the greatest customer service I have ever encountered in dealing with any auto repair shop I have used all over the country. I worked primarily with Wayne who kept me in the loop every step of the way, making sure to communicate with me about what was going on, taking the time to e... Read More

Vivrerireamour3

The staff at Premier1 Auto Care were courteous, professional, and informative. I worked mostly with Sam and had a couple of conversations with Will. I was kept updated frequently on the status of my car and their team worked diligently to get all my car's needs taken care of and quickly. Thank you for all your hard work. ~ Jennifer Nava

Jennifer Garcia Nava